TLM Level 3 in Human Factors and Emerging Technologies

Human Factors in Emerging Technologies

Course preview — coming soon

About the course

In today's fast-moving tech environments, digital systems must be not only functional but also safe, intuitive, and human-aware. This course explores how human behavior, decision-making, and perception impact the safety and usability of digital systems. You'll learn to identify design risks, reduce human error, and create intuitive, user-centered technology by applying key Human Factors principles used in aviation, healthcare, and critical software systems.

Learning objectives

  • Understand the core concepts of Human Factors and their relevance in digital technology
  • Identify design flaws that contribute to human error
  • Apply Just Culture principles and risk-based thinking to design decisions
  • Evaluate user behavior and environmental context in tech use
  • Improve safety, accessibility, and performance in digital systems

What you'll learn

The Human in the System

  • Key Human Factors principles
  • Human error types and their impact on technology outcomes
  • Case studies from aviation, healthcare, and embedded systems

Designing for Safety and Usability

  • User-centered design and interface simplification
  • Safety-critical systems and the role of alerts, feedback, and visibility
  • Accessibility and inclusive design practices

Just Culture and Risk Thinking

  • Creating environments that support reporting
  • How to build a culture of learning and safety in digital teams
  • Evaluating near-misses and system-wide risks in design

Applied Human Factors in Tech

  • Analyze real-world tech failures and redesign recommendations
  • Tools and methods: HFMEA, usability testing, workload analysis
  • Develop your own human-focused design

What you can do next

  • Contribute to safer software, apps, and embedded systems
  • Apply for roles such as UX Designer, Safety Analyst, or Human Factors Specialist
  • Embed Just Culture principles in your team or organization
  • Evaluate and redesign real digital interfaces for improved human performance

British-board certified. Complete this course to earn a UK Government-regulated TLM qualification — every course brings you closer to a full British-board Diploma.